Legal notice

# Legal Notice & Regulatory Disclosures

### 1. Business Identity

* **Brand Name:** Zalpha

* **Entity Type:** Sole Proprietorship

* **Registered Office / Operational Address:**  

  Ground Floor, Sri Padmavathi Nilayam,  

  D.No. 5-503/1, Srinivasam Colony, Tummala Beedu Road,  

  Pedapulipaka, Penamaluru Mandal,  

  Krishna District, Andhra Pradesh – 521137, India.

* **Email:** support@zalphastore.in

* **Customer Support:** Available Monday to Saturday, 10:00 AM – 6:00 PM IST

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### 2. Statutory Registrations

* **MSME / Udyam Registration:** UDYAM-AP-06-0135157

* **DGFT Import Export Code (IEC):** ANQPA6334A

* **Goods & Services Tax (GST):** Under fresh jurisdiction assessment (Penamaluru Circle). Invoices will display updated statutory tax identification numbers in accordance with the CGST/APGST Acts.

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### 3. Grievance Redressal Officer

In accordance with the Consumer Protection (E-Commerce) Rules, 2020, and Information Technology Rules:

* **Grievance Officer:** Legal & Compliance Cell, Zalpha

* **Address:** Sri Padmavathi Nilayam, D.No. 5-503/1, Pedapulipaka, Penamaluru Mandal, AP – 521137

* **Email:** grievance@zalphastore.in / support@zalphastore.in

• **Response Timeline:** Acknowledgment within 48 hours; resolution
• within 30 days of receipt.